The Challenge
Dr. Richie Forte, owner of Limitless Chiropractic, knew that practice growth shouldn't be buried under a mountain of paperwork. Having worked with multiple EHR systems — Genesis, Platinum, and ChiroTouch — he was all too familiar with the nightmare of fragmented workflows and systems that don't talk to each other.
"I've demoed about 15 different EHR systems... switching EHRs is a nightmare. My hope was: can I get the best of all three in one? And I did."
— Dr. Richie Forte, DCThe Solution
By opening his practice with the combined power of ChiroHD and SKED, Dr. Richie built a growth engine that automates the administrative hurdles that typically slow a small team down.
A Flipped Scheduling Model
Before this stack, typical clinic volume ran 60–70% phone calls. Today, Limitless Chiropractic has completely flipped that metric — online scheduling now handles the vast majority of appointments.
"More than half of my new patients are coming straight from online scheduling... I'd say almost 80% of our patients schedule online. That has saved a significant amount of time."
— Dr. Richie Forte, DCRedefining the Chiropractic Assistant
The automated communication is so effective that it has fundamentally redefined the role of the Chiropractic Assistant. Instead of being a professional texter, the CA is now a patient advocate.
"My CA jokes that she doesn't actually do the receptionist's job because nobody calls her — everyone schedules online."
— Dr. Richie Forte, DCFrictionless Financials
Dr. Richie prioritized the two things patients care about most: their time and their money. ChiroHD's integrated ledger ensures total transparency — no surprises, no confusion.
"Patients hate two things: not knowing what's going on with their appointments and not knowing what's going on with their money. Having both be simple and easy to look at has been a game-changer."
— Dr. Richie Forte, DC